AVADE® De-Escalation E-Learning Course


The AVADE® De-Escalation E-Learning is designed to give staff the ability to recognize an escalated individual or incident and the skills to de-escalate the situation.

Our course prepares your team for in-person AVADE® De-Escalation Training. In-person training uses exercises and role-playing to include advanced de-escalation techniques.


Course Length

Course length is 60 minutes for your average learner.

Key Benefits

  • Comply with Federal & State WPV guidelines.
  • Educate staff on the importance of responding vs. reacting to escalated & aggressive behavior.
  • Prevent & mitigate escalated behavior through proactive communication skills & techniques.
  • Empower your staff to create a culture of safety.

E-Learning Topics

  • De-Escalation Introduction
  • QTIP & Approaching Escalated Individuals
  • Interpersonal Communication & Body Language
  • Your Introduction & Trauma-Informed Care
  • The Five Habits of De-Escalation
  • I + R = O, Tap Out, & Phone De-Escalation
  • Active & Attentive Listening
  • Asking Questions vs. Giving Orders

If you have questions or need assistance? Pls call us toll free at: 1.866.773.7763
or email: info@personalsafetytraining.com

*Note: Your E-Learning information will be sent to you within 24 hours of purchase and approval.